Tech Support

PDI’s support services include advice from leading technical experts, offering best practice recommendations to help optimize the performance of your security system and reducing expensive downtime and maintenance.

PDI’s offering of comprehensive security solutions delivers outstanding performance, that is scalable to always meet our customer’s future needs. Our solutions are engineered with innovation inspiring every feature. PDI’s solutions help leverage integration for optimal protection and control, maintaining a stable operation.

Sales

From pre-sales and licensing, to step-by-step training videos and product demos, PDI has everything you need to make each project a success, securing your business or premises by offering an optimal solution. We continuously deliver what we promise, through our long-term strategy, growing our business and our customer network while maintaining a first-rate reputation.

PDI is committed to providing an innovative security solution, that delivers leading integrated third-party systems with flexible and reliable support that meet your current and future security needs.

Access Control & Intrusion Alarm Perimeter Detection System CCTV & Surveillance System Road Blockers & Bollards.

Support

Our experienced team of specialists provide professional support, remote management and embedded services, along with a full portfolio of custom services.

From initial planning for installing a security management system, to ongoing maintenance and expansion, PDI’s dedicated service and support team provide professional expertise that can improve the efficiency, usability and cost-effectiveness of your requirements.

Certification Program

PDI’s Certification Program is very critical in our security industry, utilizing up-to-date tools and tactics, including tiered technical support, investment protection and distance-learning solutions that continuously meet education requirements.

After extensive research and input from experts through our sister companies, other professional entities, and clients, PDI has developed an efficient, streamlined approach that reduces required on-site classroom training, which is very cost effective for our clients.

Through our Certification Program, you'll gain in-depth technical knowledge and valuable hands-on support from expert advisors that can assist you in operating any system.

PDI’s distribution network across the middle East and GCC region has great coverage, through certifying and supporting our clients with excellent relationships.

By working closely with our customers throughout the regions, we are able to create innovative solutions that ensure the highest level of system functionality.

PDI strives to provide the best possible customer experience, starting with fast and accurate call routing, to ensure you're quickly connected to the right person, addressing your needs effectively. Whether it's sales and support or education and training, PDI has you covered.